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This Privacy Policy describes how we handle your personal information collected (1) through the Zelrealm website, at www.zelrealm.com (the “Website”), and (2) through our Services and Client software. “Personal Information” is non-public information about you that is personally identifiable to you like your name, address, e-mail address, or phone number, as well as other non-public information that is associated with the foregoing. “Anonymous Information” means information that is not associated with or linked to your Personal Information; Anonymous Information does not permit the identification of individual persons. We collect, use, and disclose Personal Information and Anonymous Information as described in this Privacy Policy. 1. User Consent By submitting Personal Information through the Website, our Services, or the Client, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your Personal Information according to this Privacy Policy. Your Personal Information may be processed by us in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in your country. 2. Collection of Information Personal Information You Provide to Us We collect Personal Information that you submit to us voluntarily through our Website and the use of our Services. Whenever we collect Personal Information from you, we will make an effort to provide a link to this Privacy Policy. We collect the following types of data when you register: email address, physical contact information, credit card information, PayPal account information, in-game character and inventory information (including avatar data and game use data), user name and password, and demographic information. If the information you provide cannot be verified, we may ask you to send us additional information (such as your driver license, credit card statement, and/or a recent utility bill or other information confirming your address), or to answer additional questions online to help verify your information. When you contact us by sending us an e-mail (for example), we will collect your e-mail address and any information contained in the message you send us. If we offer a contest or sweepstakes relating to the Services, we may collect Personal Information in connection with it and we may state (in connection with the contest or sweepstakes) additional or different privacy practices that apply to such Personal Information. Personal Information Collected Via Technology – On the Website As you navigate our Website, certain information may also be collected passively, including your Internet protocol address, browser type, and operating system. We also use Cookies and navigational data like uniform resource locators (URL’s) to gather information regarding the date and time of your visit and the information for which you searched and which you viewed. This type of information is collected to better understand how you use our community and make the community and the Services we provide more useful to you. An Internet protocol address or “IP Address” is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP Address stays the same from browser session to browser session; but if you use a consumer internet access provider, your IP Address probably varies from session to session. We track IP Addresses solely in conjunction with session cookies to analyze our web page flow. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on the Website. Persistent Cookies can be removed by following Internet browser help file directions. If you choose to disable Cookies, some areas of the Website may not work properly. Personal Information Collected Via Technology – Through the Service As you use the Service (including through the use of the Client), we will collect information about your use of the Services, the listings you make, the bids you make, and transactions you enter into, including information about the Virtual Good involved, amount paid, date, and time. We will associate this Service-use information with your Personal Information. If you have accounts on multiple different games, we will collect information about your transactions related to all of those games. Personal Information We Receive From Other Sources We receive Personal Information from the applicable game providers about your in-game account and the Virtual Goods you choose to sell or buy. If you choose to sell a Virtual Good, the game provider will provide us the details of that Virtual Good. We may receive Personal Information about you from other sources like telephone or fax, or from third parties that provide services for us in connection with the Service. We will associate this information with your Personal Information. For example, we may receive information about your creditworthiness and about transactions that you have entered into in connection with other marketplaces. 4. Uses Of Personal Information We use personal information that we collect to process your requests or transactions; to provide you with information or services you request; to inform you about other information, events, promotions, products, or services we think will be of interest to you; to learn more about and improve the Services; and for the purpose for which information was provided. For example, personal information may be used to:
5. Sharing Of Personal Information Zelrealm does not sell or rent personal information to third parties or share personal information with third parties, except as described in this Policy or with your consent. We may provide access to or share personal information with consultants, vendors, and service providers (“Service Providers”) who perform functions on our behalf in order to carry out their work. We also may share your information with law enforcement or other appropriate authorities, partners of Zelrealm, or other third parties, if we have a good-faith believe that such disclosure is reasonably necessary or appropriate in order to: (a) comply with legal process; (b) enforce our rights and agreements, including our rules, policies, and guidelines; (c) respond to claims that any content that you have posted or otherwise made available on the Site violates the rights of third parties, including the legal rights of any partners of Zelrealm; (d) protect the rights, property, or personal safety of Zelrealm, Zelrealm’s employees, Zelrealm’s business, Zelrealm’s users, partners of Zelrealm, or the public; or (e) to prevent and protect Zelrealm and our users from fraudulent, abusive, unlawful, or unauthorized use of the Site. Your personal information also may be disclosed or transferred as part of, or during negotiations of, any merger, sale of company assets, financing. or acquisition or in any other situation where personal information may be transferred as one of the business assets of Zelrealm. 6. Regarding Children We do not intentionally gather Personal Information about Users who are under the age of 13. 7. Protecting Personal Information We strive to protect personal information while it is under our control. Your account information is accessible online only through the use of a password. To help protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. You are responsible for your account name, password, and other user identifications (or ID) and all uses of the Site by any person using your account name, password, or other user ID, and you acknowledge that it is solely your responsibility to maintain the confidentiality of your account name, password, and user ID and keep track of who is using your account. If you suspect any unauthorized use of your account, or if you believe your account name, password, or user ID have been compromised, notify us immediately. For more information on steps that you can take to protect your personal information, refer to the Frequently Asked Questions (or FAQs) available on the Site. 9. Third Parties This Privacy Policy addresses only the use and disclosure of Personal Information that Zelrealm collects about you. If you disclose Personal Information to others, whether they are bidders, buyers, sellers, or game providers, different rules may apply to their treatment of the information you disclose to them. Since Zelrealm does not control the privacy policies of third parties, you are subject to the privacy policies of those third parties. We encourage you to ask questions before you disclose your personal information to others. 10. Contact Us Should you have any questions or concerns regarding this Privacy Policy, please contact us at support (add) zelrealm (do) com 11. Privacy Policy Updates We reserve the right to revise and update this Policy at any time and in our sole discretion. Notice of any revisions or updates to this Policy will be posted in this section of the Site, and any such revisions or updates will be effective upon the posting of such notice, unless otherwise expressly stated. Your continued use of the Site, the Software, or the Services, after the posting, will constitute your acceptance of those revisions and updates. Therefore, you should frequently review this Policy to understand the terms and conditions that govern use of information that you provide to us. If you do not agree to any revisions or updates to this Policy as they may occur, you must terminate your registration with the Site immediately and discontinue your use of the Site, the Services, and the Software. |